New enquiries
18
7 from active campaigns
More of the right customers. Fewer good leads slipping away.
Revcadence helps bring new enquiries through the door, keeps every conversation together, and gives your team an extra pair of hands when things get busy. From the first ad click to the final follow-up, everyone knows what happened—and what needs to happen next.
Northstar Plumbing & Heating
Daily workspace pulse
Overview
From the first ad click to the next conversation your team needs.
Workspace ownerEntire workspace
Waiting on your team
4
2 urgent · 2 need a person
AI assisted
14
Questions answered · details collected
Leads won
12
Moved to won in 30 days
What needs attention
The most important conversations and leads.
Maya ChenWaiting 2h for a replyHigh priority
Jordan LeeBoiler estimate · qualified
Studio LumenNew website inquiry
Quick actions
Start where your team needs you.
Review new enquiriesCheck AI handoffsView campaigns
Channel status
The source and connection state stay visible.
GmailConnectedWebsite formsConnected
It was never that you didn’t care.
Your team is already working hard. Checking inboxes, scanning group chats, holding half of it in their heads. The effort has always been there. The beat is what’s missing.
01
Bring in enquiries worth answering
Campaigns that answer to the jobs they create
Clicks are easy to celebrate. Booked work is what matters. We manage your campaigns around the enquiries, appointments, and revenue they actually bring through the door.
- See which campaigns become real leads
- Spend follows the work that is actually being won
02
Keep every conversation together
Nobody has to wonder who replied
Website, email, and connected social messages arrive in one calm place. The source, the history, and the person looking after it stay visible from the first hello.
- One shared view without losing where the message came from
- Every handoff carries the conversation with it
03
Give your team another pair of hands
Help is there when the day gets full
One assistant can take care of common questions. Another can collect order or booking details. We can shape one around your own workflow—and your team can step in the moment judgment matters.
- Clear rules, visible AI help, and human takeover
- Support, orders, bookings, and follow-up without the busywork
Your extra pair of hands
The routine work keeps moving
Customer careAnswers the questions your team hears every dayHelping now
Orders & bookingsCollects the details before a person steps inReady
Your workflowBuilt around the way your business already worksMade for you
Ready for Morgan
7:58amMaya’s postcode, urgency, and preferred time are already in the thread. Morgan can take it from here without asking her to start over.
04
Know what happens next
Every promising lead has somewhere to go
A good enquiry should never become a name someone meant to call back. The owner, stage, notes, urgency, and next step stay together until the work is won—or there is a clear reason it was not.
- See who owns the opportunity and where it stands
- Follow up with the original conversation still close by
How it runs
Three beats. Nothing drops.
We add just enough structure to make follow-through automatic, and we leave the human part of the conversation exactly as it is.
01
Bring the messages together
Connect the channels your workspace uses. Every conversation lands in the same inbox with its source still clearly marked.
See how the inbox holds it
02
Give each one a person and a next step
The moment a message becomes real work, it gets a name against it. Everyone can see who has it.
MCMaya ChenWebsite form, 9:12amUnassigned
OwnerPRPriya R.
Next stepCall back before 5pm
03
Come back without starting over
The thread, the lead stage, the note your colleague left on Tuesday. You reopen it and you already know where you are.
- Tue 2:14pmPriya left a note: waiting on the landlord to confirm access.
- Wed 9:03amLead moved to Quoted, with the service details attached.
- This morningYou open it and you already know where you are.
What your team gets back.
More calls worth taking
Campaigns are judged by the enquiries and booked work they create, not by a pile of clicks that never become customers.
A quieter start to the day
The routine questions are answered and the useful details are waiting, so your team can begin with the work that needs a person.
No more wondering who has it
Every promising enquiry has an owner, a stage, and a next step. Good leads stop living in someone’s memory.
Proof of what is working
See which conversations became leads, which leads became customers, and where the money that brought them in was well spent.
When nobody is at the desk
Maya still feels looked after. Morgan doesn’t start from scratch.
It’s 11:42 at night when Maya’s boiler stops working. She sends a message, gets a reassuring answer, and shares the details your team will need. At 7:58 the next morning, Morgan opens the thread to an urgent lead that is ready to book—not a blank box and a customer being asked to tell the story again.
One thread, one night
No hot water from basement tank
Maya Chen
Website inquiry11:42pmNo hot water since this evening and the tank is rumbling. Can someone come tomorrow?
Revcadence
Customer care assistant11:42pmThanks Maya. I’ve marked this as urgent and collected your postcode. Someone from the team will confirm a morning slot first thing.
Morgan
Sent it, took over7:58amMorning Maya. I can have an engineer with you between 9 and 11. Does that work?
Morgan opened the thread at 7:58am with the important details already there, confirmed the visit, and took the conversation from there.